GREATER ASSURANCE THROUGHOUT YOUR MEDICAL JOURNEY

This Personal Case Management service is not a contractual benefit. Advance Medical Healthcare Management Consulting (Shanghai) Co., Ltd. (“Teladoc Health") is an independent third-party company. AIA (Cambodia) Life Insurance Plc. (“AIA Cambodia”) shall not be responsible or liable for any service, review, product, advice, recommendation, procurement, and solicitation carried out or provided by Teladoc Health (“Teladoc Services”), which are not sold, produced or marketed by AIA. The availability of this Personal Case Management service shall not be construed as any approval, representation, or warranty by AIA Singapore as to the fitness for purpose or quality of the Teladoc Services. All Teladoc Health related statistics and service information stated have been verified by Teladoc Health only.

1. Please click here for the full list of serious medical conditions that Teladoc Health accepts for personal case management. Eligibility for service is subject to evaluation by AIA and Teladoc Health and the services provided are subject to the terms and conditions of Teladoc Health. 
2. AIA will only release information on the policy held by a customer to Teladoc Health once the service Enrolment Form has been signed by the said customer.
3. The Teladoc Health Personal Case Management service is a complimentary service for our insured customers with Customer must have policy in force at the point of a case opening or case extension with Recovery Benefit/Critical Illness Benefit sum assured of US$20,000 or above. Tests, treatments, procedures, devices, or medication recommended by Teladoc Health may be subject to additional charges that are not covered by your plan. Please consult your AIA Life Planner for more details.
4. The Teladoc Health portal is a third-party site that is not developed, managed, or maintained by AIA. Accordingly, AIA will have no liability for any loss or damage that may arise because of any breakdown, disruption, suspension, termination or unavailability of such site or the services listed under such site.

Insurance plans are underwritten by AIA (Cambodia) Life Insurance Plc. All insurance applications are subject to AIA’s underwriting and acceptance. This is not a contract of insurance. You are advised to read the policy contract for the precise terms and conditions of the plan.